Data Policy

At Gaia Mechanica we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and store your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal information is:

Gaia Mechanica
No.9 Journey Campus, Cambridge, CB3 0AX,UK
luke@gaiamechanica.co.uk

2. What Personal Data We Collect

When you engage with us, we may collect the following personal data:

Name (First and Surname)
Email address
Phone number
Address (if necessary)
Any other information you voluntarily provide during the consultation process

3. How We Use Your Personal Data

We collect and process your personal data for the following purposes:

To communicate with you and schedule consultations
To provide services and advice during consultations
To manage and improve our services
To comply with legal obligations
If you consent, to send marketing communications (which you can opt out of at any time)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: To fulfill the services you request (e.g., consultations)
Consent: For any data processing activities related to marketing or promotional communications, which you can withdraw at any time
Legal obligation: To comply with any legal or regulatory requirements

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

6. Data Sharing

We do not share your personal data with third parties unless:

It is necessary to provide the service (e.g., to fulfill legal or regulatory requirements)
You have given explicit consent
It is required by law or legal proceedings

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct any inaccurate or incomplete data.
Right to erasure: You can request the deletion of your data, subject to legal obligations.
Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
Right to data portability: You can request your data in a structured, commonly used format.
Right to object: You can object to certain types of processing, such as marketing communications.
Right to withdraw consent: You can withdraw your consent at any time for data processing based on consent.

To exercise any of these rights, please contact us at: support@gaiamechanica.co.uk

8. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse.

9. International Transfers

Your personal data is stored within the European Economic Area (EEA). If we transfer data outside of the EEA, we ensure appropriate safeguards are in place in compliance with GDPR.

10. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence, or you can contact us directly to resolve any concerns.

11. Updates to This Policy

We may update this policy from time to time in compliance with legal or operational requirements. Any changes will be posted on our website, and where appropriate, we will notify you via email.

For questions regarding this policy or your personal data, please contact us at:
Gaia Mechanica
support@gaiamechanica.co.uk